Currently 10% of prescriptions are being requested as “urgent”. This is creating a huge burden of extra work for reception and the doctors. It is unsafe and significantly increases the risk of medication error. It is the responsibility of the patient to order their medications on time. If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service
Only medications, where a delay in prescribing will cause the patient to become unwell, will be considered for issuing as urgent prescriptions. The easiest way to order your medications is online via Patient Access or Engage Consult
Repeat Prescription Turnaround Times
Our practice turnaround time for repeat prescription is 72 working hours, excluding weekends and Bank Holidays, for your prescription request to be processed. Please allow the full turnaround time before calling or coming to the surgery to enquire whether your prescription has been issued or contact your nominated pharmacy in the first instance. Please also bear in mind your pharmacy may require an additional 48 working hours to dispense medicines.
For the above reasons, we advise our patients to order their repeat prescriptions from their GP practice when they have seven to ten days of medicines left. So it’s important not to leave repeat prescription ordering until the last minute
If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service